A decision support system (DSS) is an information-based software system that supports decision-making activities. It helps in decision-making but doesn’t provide a decision itself. A decision support system supports decision-makers in semi-structured problems that couldn’t be entirely supported by algorithms. Typical information used by a decision support tool generally includes target or projected revenue, sales figures, and other inventory- or operations-related data. The DSS can be either entirely automated or powered by humans or both.
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