How Technology Can Monitor Patient Leakage And Improve Engagement To Drive Patient Retention

This is what Heather Lavoie, president and CEO of Geneia, a population health analytics company, has been hearing from providers:

• The unprecedented drop in service volume during the pandemic has led to staggering financial losses and slimmer operating margins.
• They lack of a clear line of sight into revenue opportunities. Providers do not even know what they are missing.
• They don't have timely and actionable information to respond to quality and coding performance opportunities.
• Missing is a centralized way to identify, prioritize and reach out to patients with the greatest opportunity for impact.

Lavoie says this is where a thorough understanding of analytics comes into play. And she's ready to share her expert tips. Healthcare IT News sat down with the CEO to get those tips and much more, to help providers make the most of their work.