Caregiver engagement plays an essential role towards improving the health outcomes of patients. Engaged caregivers not only contribute to innovation, workplace safety, and continuous improvement but also play a critical role towards developing a positive workplace culture and a better experience for patients. Caregiver engagement in healthcare practices can serve numerous aims, including helping the practice to become more important to both the patients and caregiver experience and evaluating & designing services that are better standardized to meet both the patient and caregiver needs. Emphasizing caregiver engagement within healthcare systems provides an opportunity to shed light on a perception that is often ignored, mainly in healthcare where the focus is primarily on the patient. Effective caregiver engagement is necessary to make care more person- and family-centered, advance population health, and support in health care’s transition from volume to value.
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A recent survey by the American Nurses Association reports 51 percent of nurses feel overwhelmed, 76 percent report exhaustion and burnout, and nurse-to-patient workloads have tripled. But EHR systems …
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