Patient Engagement solutions are mainly used in an inpatient or ambulatory setting to involve patients actively in their own health and wellness through outreach, education, and/or other portals and tools for deriving better outcomes. Better patient engagements can foster trust between patients and their health care providers and therefore can become a key for maintaining continuity of care.
Know anyone building innovative solutions that belong in this 'Patient Engagement'?
It is no secret that rising consumer expectations and increased disruption from retail and technology giants have changed the standard of patient engagement in healthcare. Consumer demands are clear: convenience, communication, choice, and agency are at the forefront of expectations. This starts with building personalized, unique journeys catered to the individual. But without insight into what works, how can health systems compete with retail giants entering the industry?
Tune in for insights stemming from running over 20K communication programs for hundreds of healthcare partners over 30 years as we explore the role of data in gaining the competitive advantage to revolutionize consumerism in healthcare.
Challenging market forces, including the "great resignation," ever-growing patient expectations, and an unabating pandemic have forced hospital leaders to question old ways of working. These older ways of working are based in manual workflows, including paper-based processes, phone calls, faxes, and data entry. Real transformation in healthcare will require replacing manual workflows with automated and digital ones.
Leading health systems are leveraging AI, robotic process automation, and digital patient engagement to automate many of the workflows that fuel patient access, clinical intake, and the revenue cycle. By streamlining cumbersome, manual processes, teams can more readily work at the top of their licenses and better serve patients, while reducing the overall cost of care.
Join us to learn best practices from industry leaders on automating clinical and administrative workflows, including triage and scheduling, appointment reminders, registration, prior authorization, referral management and payment collection.
In order to encourage patients to register to use your online patient engagement portal and to continue using it over time, your practice must focus on these key components: preparation, outreach, and …
The RM AAHAM Chapter board is thrilled to be able to bring fantastic content to our current and prospective members in our 100% virtual event. The Fall conference will be held from 9:15am-4:15 pm MDT on Tuesday, November 2nd. We will have speakers from both our chapter's sponsors, as well as additional guests who are providing content ranging from patient experience and engagement to automation to successes working in a virtual work environment.
Patients and staff have long been involved in driving and shaping transformation programmes in healthcare. In the NHS, this involvement has often taken the form of patient panels, focus groups and the …
Today, many health systems run the majority of patient interactions through the call center - from appointment scheduling and reminders, to registration, authorizations, financial assistance and payment collection. As a result, today’s call centers are frequently understaffed, overworked, and unable to meet evolving patient expectations.
Leading health systems are leveraging AI, robotic process automation, and digital patient engagement to automate many of the workflows that previously ran through the call center. With cumbersome, manual processes streamlined, teams are increasing their capacity and better serving their patients, while reducing the overall cost of care.
Join us to learn best practices from industry leaders on automating common call center workflows, including triage and scheduling, appointment reminders, registration, prior authorization, referral management and payment collection.
Have questions about patient engagement platform development? Learn about its benefits, market trends, features, and much more in this guide.
As healthcare providers of all sizes are actively adopting …
It independently navigates patient conversations based on response. Create a better patient experience with responsive and streamlined conversations to increase patient engagement. It optimizes staff …
A single platform based on proven AI powers the modern Digital Front Door, bringing world-class consumer engagement to healthcare and advancing the quality of service organizations deliver across the …
Being in the middle of a global pandemic does not make other health issues disappear. Patients’ medical conditions are all still present and in many cases, there is pent-up demand for testing and treatment that was postponed during the shutdown. Tune in to discuss effective approaches to care coordination, preventative care, patient outreach, and reengagement in the wake of the pandemic. Join us to learn how to manage health data at scale and make it easier for healthcare organizations to improve the patient experience, coordinate care, and drive operational efficiency, while helping support end-to-end security, compliance, and interoperability of health data. Speakers Hadas Bitran, Head of Microsoft Healthcare Israel, Microsoft David Rhew, MD, Chief Medical Officer & VP Healthcare, Microsoft Antoinette Thomas, US Chief Patient Experience Officer, Microsoft Shahid Shah, CEO & Publisher, Medigy.com, Chair, HealthIMPACT Live (Moderator) Who Should Attend Chief Information Officer, Chief Medical Officer, Chief Medical Information Officer, Chief Digital Innovation Officer, Chief Experience Officer, Chief Nursing Officer, Chief Nursing Informatics Officer, Patient Engagement, Patient Experience, Care Coordination and Prevention, Care Management
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