@ShahidNShah
Quality improvement (QI) is increasingly used as a mechanism to improve care and outcomes in healthcare. It is defined as the application of a systematic approach to solve a complex issue, involving those closest to the issue in discovering new solutions, testing these in practice and learning from the use of data.
Why QI often fails — and the four core themes. The commentary opens by noting that despite good intentions, QI efforts frequently fail for multifactorial reasons (likened to James Reason's Swiss Cheese model).
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