How Creative EHR Optimization Streamlined COVID-19 Vaccination

In the early stages of vaccine rollout, Mary Washington Hospital, like every other healthcare facility, had to target specific audiences for the vaccine.

“It seems like a hundred years ago now that we were worried about not having enough vaccines,” Hughes added. “Now we don't have enough people to come in, get the vaccine, but in those days it was, how do we reach target audiences?”

Once the targeted audiences started filing in, with upwards of 2,500 individuals coming through the hospital campus daily, the physical real estate to care for that high number of individuals became an issue.

“We knew throughout the scheduling, for instance, that we could build 15-minute increment blocks to get every scheduled individual vaccinated throughout the day,” Hughes added. “We would leverage the data that we got from the app for how quickly we saw people able to come in through the system.