Gartner CFO and Finance Executives Conference, open to CFOs and finance leaders globally, outlines what the future of finance will be, and helps CFOs and finance executives define the 'new normal' for their teams, creating a digital finance footprint that enables a more nimble structure, set of proceesses and people.

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Facing constant pressure from high consumer expectations, shrinking margins and growing provider burnout, health systems need strategies that strengthen relationships and build sustainable long-term growth. As many organizations focus on digital front door initiatives, they are finding that patient experience point solutions do not address the underlying revenue cycle processes that are so critical to the patient journey. This panel of healthcare leaders will share their experiences using streamlined, automated order and prior authorization processes to build strong relationships with referring providers, engage patients in their own care with self-service tools, and improve the entire revenue cycle end to end.

This presentation will highlight how War Memorial Hospital, located in Sault Ste. Marie, Michigan, uses the Financial Status Desktop (FSD) to audit patient charges and reimbursement for maximizing the organization’s revenue. David B. Jahn, President & CEO at War Memorial, will discuss the process and display his screen to demonstrate the vast amount of information that is available at his fingertips for review. This review has been instrumental in helping the organization find charges that may be missing or items not getting reimbursed. Once these items are discovered, then the organization works to identify the reasons and get them corrected.

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