Gartner: Electronic Bill Presentment and Payment (EBPP)
Electronic bill payment and presentment or EBPP are used by different companies to collect their payments via electronic modes, including ATMs, internet, direct-dial, etc. EBPP in healthcare helps providers to offer a modern bill payment experience to patients. Collecting payments from patients can become challenging once a patient leaves the provider. Electronic bill payment and presentment solutions consolidate all payments activities into a single platform and result in better electronic communication with patients after the point of service.
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Patients of all generations want to manage their healthcare finances on their own time, using the medium most convenient for them. Just as other industries provide easy, online tools for consumers to …
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