Healthcare CRM in the Pandemic and Afterwards

Healthcare CRM in the Pandemic and Afterwards

Posted Aug 26, 2021 from

It may seem that with the pandemic shaking healthcare systems globally, customer relationships become a low priority. However, this is not the case. The increased patient flow requires fast and efficient decisions for solving day-to-day tasks, and this is where healthcare CRM may be of help. Besides, analysts don’t rush to bury customer relationships either. For example, Markets and Markets predict a two-fold increase in the CRM market value for healthcare by 2023.

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