How Real-World Providers Are Confronting the Shift to Value-Based Care in the COVID Era

The core principle driving the value-based care movement is that by focusing on a defined set of key variables and continually benchmarking performance against those criteria, organizations will start to see outcomes will start to improve—even in areas that aren’t necessarily a focal point of the program.

Patient engagement is yet another core focus of ACO transformation efforts, providing the critical link between administrative and clinical policy and real-world patient behaviors. In the case of Sullivan County Community Hospital, a rural, 25-bed critical access hospital in southwestern Indiana, establishing that link meant bringing the hospital to the community—literally.

To address the unique needs of its patient population—a demographic that is geographically dispersed and includes a significant number of patients who live well below the poverty line—Sullivan County Community Hospital care managers started making house calls.