Standard Occupational Classification (SOC): Other Office and Administrative Support Workers

Office and administrative support workers in healthcare perform a variety of tasks to support the operation of healthcare facilities and offices. These tasks may include scheduling appointments, answering phones, filing medical records, billing and coding, and managing insurance claims. They may also assist medical professionals with administrative tasks such as scheduling tests and procedures, and keeping track of patient information. In order to work in this field, it is generally required to have a high school diploma or equivalent and some on-the-job training. Some positions may require additional education or certification.

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