Standard Occupational Classification (SOC): First-Line Supervisors of Non-Retail Sales Workers

First-line supervisors of non-retail sales workers in healthcare are responsible for overseeing and directing the work of non-retail sales workers in the healthcare industry. This may include sales representatives who sell medical equipment, pharmaceuticals, or other healthcare products to hospitals, clinics, and other healthcare facilities. The specific duties of first-line supervisors of non-retail sales workers in healthcare may vary depending on the size and scope of the organization, but may include tasks such as:

Managing and coordinating the work of sales staff

Setting sales targets and objectives

Developing and implementing sales strategies

Monitoring sales performance and providing feedback and coaching to staff

Recruiting, hiring, and training new sales staff

Handling customer inquiries and complaints

Maintaining accurate sales records and reports

Staying up-to-date on industry trends and developments

Developing and maintaining relationships with key customers and partners.

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