Standard Occupational Classification (SOC): File Clerks

File clerks in healthcare are responsible for maintaining and organizing medical records and other important documents for healthcare facilities. They may be responsible for filing and retrieving patient charts, maintaining electronic databases, and ensuring that all records are accurate, up-to-date, and confidential.

File clerks in healthcare may also be responsible for preparing and mailing out patient bills, insurance forms and other correspondence. They may also be responsible for scheduling appointments and maintaining patient schedules, as well as answering phone calls and assisting patients with their needs.

In addition to maintaining patient records, file clerks in healthcare may also be responsible for maintaining records for healthcare staff, including employee files, continuing education records, and payroll records.

Overall, file clerks play a critical role in healthcare organizations by maintaining accurate, up-to-date, and confidential medical records, which are essential for providing quality patient care, and also to comply with legal and regulatory requirements.