Standard Occupational Classification (SOC): Computer Support Specialists

Computer support specialists in healthcare are responsible for providing technical support and assistance to users of computer systems in healthcare organizations. They may work with a variety of devices and systems, including computers, servers, medical devices, and other types of hardware and software.

Some of the specific tasks that computer support specialists in healthcare may be responsible for include:

Troubleshooting and repairing computer issues: When users experience problems with their computers or other devices, computer support specialists in healthcare may be called upon to diagnose and resolve the issue. This may involve working with users to identify the problem, researching potential solutions, and implementing those solutions.

Providing technical support: Computer support specialists in healthcare may also provide technical support to users by answering questions, providing guidance, and assisting with the use of specific hardware or software.

Installing and configuring hardware and software: In some cases, computer support specialists in healthcare may be responsible for installing and configuring new hardware or software on users’ computers or other devices.

Maintaining documentation: They may also be responsible for maintaining documentation of computer configurations, procedures, and other relevant information.

Overall, the goal of computer support specialists in healthcare is to ensure that users have access to the computer systems and devices they need to support their work, and are able to use them effectively.

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