Telehealth is an electronic communications technology that enables patients and their healthcare providers to interact virtually when in-person care is not required or not possible. It increases the access to care for vulnerable patient populations, rural communities, underserved, and individuals who are not able to o secure in-person care. There are different approaches in telehealth including live video telehealth, live chats, remote patient monitoring, etc. Health system live video telehealth or synchronous telehealth is the most commonly used part of telehealth. It supports the real-time interactions between the healthcare providers and patients via an audio/visual telecommunications platform. Healthcare providers and patients are equally benefitted from live video telehealth solutions. Physicians can discuss patient cases with other medical specialists outside their geographic area without travelling. This has been proven to be extremely useful in light of COVID-19 and social distancing. Health system live video telehealth removes logistical barriers in the way of care delivery and therefore benefits patients especially the ones from rural locations or underserved areas who don’t have access to traditional healthcare services.
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