KLAS: Implementation services
Implementation services refer to the process of implementing or installing a new product or system. In the healthcare industry, implementation services may be provided by IT consulting firms or by in-house IT departments, and may be related to a variety of different types of products or systems, such as electronic health records (EHRs), clinical systems, billing and revenue management systems, or patient portals.
Implementation services may include tasks such as:
Planning and design: Developing a plan for implementing the new product or system, including identifying the resources and steps required
Data migration: Transferring data from the old system to the new system
Configuration: Setting up the new system to meet the specific needs and requirements of the organization
Training: Providing training to users on how to use the new system
Testing: Ensuring that the new system is functioning properly before it goes live
Support: Providing ongoing support and assistance to users as needed after the system is implemented
Implementation services are an important part of the process of introducing new technology in the healthcare industry, as they help to ensure that the new system is properly installed and configured, and that users are able to effectively use it to support their work.