Knowledge management (KM) is the conscious process of managing the knowledge assets of an organization systematically. It includes processes, strategies, and systems that can help in maintaining and improving the storage, sharing, assessment, refinement, and creation of knowledge. A knowledge management system should be able to provide the right tools, people, knowledge, structures, culture, etc. for ensuring the enhancement in learning. Organizations share their information by employing different IT-based knowledge management (KM) tools, which help them in better and faster decision-making.
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