Gartner: Digital Customer

In this age of digital technology, customers are increasingly coming in the digital form. A digital customer is any customer that a company engages with non-physically. Digital customers can be web customers, email customers, blockchain customers, social media customers, etc. Digital customers in healthcare engage with different healthcare organizations, healthcare professionals via digital health technology (mobile health, telemedicine, RPM).

Know anyone building innovative solutions that belong in this  'Digital Customer'?

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