Customer Service and Support or CSS is a service that is accountable for the retention and the strengthening of the customer relationship with the provider when a product or service is sold. There is a strong need for a complex technological infrastructure to abide by the emerging complexities in customer interactions. Customer service should have an extensible and flexible technical infrastructure to merge the front-office workflow with the back-end processes.
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Adeptia Connect makes it easy for you to do the business by allowing your business users to onboard partners faster by up to 80%. It is a next-generation enterprise integration solution that lets even …
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