Frost & Sullivan: Contact Center Systems (On-Prem, Hosted And Cloud)

Contact center systems are computer-dependent systems for high-volume telephony transactions. They have a real-time contact management system for enhanced client management and real-time monitoring and reporting of a system’s workload. These promote efficient use of distributed and varied workforces, security protection built into cloud-based solutions, scheduling, etc.

Know anyone building innovative solutions that belong in this  'Contact Center Systems (On-Prem, Hosted And Cloud)'?

Topic Community Insights

Total: 0 Product: 0 Solution: 0 Service: 0 News: 0 Events: 0

Related Topic Community

    Frost & Sullivan: Contact Center Systems (On-Prem, Hosted And Cloud) Topic Insights