About Us

The beginnings of intakeQ started with another business the co-founders were operating in 2014. Melissa was running a nutrition practice, and part of the onboarding process involved sending a lengthy intake questionnaire to new clients via email, then asking them to print and fill out the forms by hand. intakeQ started as a side project to solve a problem the market had no solution for. The goal was to improve the client onboarding experience and allow practitioners to access forms before clients showed up for appointments.

Realizing how transformative a smooth onboarding process is for a practice, Melissa and Cassio expanded the functionality of intakeQ to include seamless and convenient practice management features within the platform, offering a broader solution to others facing the same challenges.

They envisioned intakeQ helping practitioners provide a better patient experience across all touchpoints, including scheduling, messaging, payments, telehealth, and insurance billing. Today intakeQ helps thousands of small to mid-sized practices run their operations with maximum efficiency while delivering a frustration-free patient experience.