ScienceSoft can help you employ healthcare CRM to gain in-depth visibility in relationships with your patients and influence them across various communication channels website, live chat, call center, social media, etc.
Healthcare CRM enables clever, targeted referral management to build long-term relationships with referring professionals, such as primary care physicians, and thus maximize the influx of patients from your referral sources.
We integrate CRM with EHR so that you can drive more value from the data stored in both systems. This results in presenting information scraped from patients records and communication history across channels as a pool of essential facts to be used for targeted campaigns and content personalization.
- All-round profiling of prospective and current patients.
- Outcome-focused management of referring providers.
- Facilitation of pre-and post-treatment communication with patients
- Measurable patient experience.
- Improved chronic disease management through automated notifications and alerts.
- Email marketing automation.