Managing Editor
@ShahidNShah
@ShahidNShah
Health Harbor’s AI talks to health insurance reps on your behalf, enabling your staff to focus on more complex issues.They ask for the requirements for prior auths, submit prior auths via the phone, and follow up on the status of prior auths.They check coverage for specific procedure codes and places of service—details often unavailable on the insurer’s website.Their AI will navigate IVR, wait on hold and then transfer to your staff to complete the call.
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