Our telephone services will provide patients answers within seconds of receiving their phone calls. Experts will be able to schedule, confirm, and cancel appointments as needed. CareXM recognizes how patients can become frustrated with phone answering systems that require them to be on hold for several minutes or even cause them to wait several days for a response from their doctor. Let us reduce the added burden appointment scheduling and phone calls can have on your staff by providing a better way to handle patient needs.
Appointment scheduling is stressful, and staff members do not have the time to handle calls 24/7. Our team will step in to provide off-site scheduling services for appointments. Our HIPAA compliant call center makes sure patients receive the quality care they need and can schedule or reschedule appointments quickly and easily.