Revenue Cycle Management or RCM typically refers to the entire medical billing process, from beginning to end.
Even if the billing system has a smooth handoff of information (which is not always the case), if staff communication is poor, the workflow may suffer. Of course, there are many other aspects of the end-to-end workflow that must be optimized for each practice or medical billing company.
The revenue cycle does not strictly include medical billing software but it is an inherent tool and support mechanism for any modern physician practice revenue cycle. Practice management software typically spans everything from scheduling to claims filing, A/R management, and reporting. Electronic medical records (EMR) or electronic health records (EHR), while not part of the revenue cycle, do play a role in creating the initial data.