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So says Dr. Vinay Vaidya, CMIO at Phoenix Children's, who shows how he and his team successfully changed the documentation perceptions of the hospital's clinicians – ultimately improving patient outcomes.
In November 2023, Healthcare IT News ran a success story highlighting Phoenix Children's homegrown data warehouse and apps. But there's more to the story, says Dr. Vinay Vaidya, the health system's chief medical information officer.
Vaidya says the key to the organization's successful dashboards and apps development happened way on the front end of the process. Before he and his team were able to deliver impressive results from the dashboard and apps, he first had to convince the clinical staff that if they took the time to enter the necessary data into the electronic health record – typically a process most physicians consider to be cumbersome and a waste of time – his team would provide valuable results that would positively impact their patients.
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