Epic to showcase new CRM system and more at HIMSS22

Epic to showcase new CRM system and more at HIMSS22

Epic representatives gave a sneak peek at the company's plans for the HIMSS22 Conference and Exhibition this March – including the announcement of Cheers, a new customer relationship management system.  

"The booth will show off how healthcare organizations can use Cheers to help folks shopping or looking for care, complete an easy intake process, access direct care and remain engaged outside the four walls of a health system," said Sam Seering, a member of the implementation services – CRM team at Epic.  

"We’ll demonstrate how Cheers weaves together tens of thousands of data elements and validated insights to help systems know their populations, anticipate their needs and help them navigate their health journeys through omnichannel experiences," Seering added.  

The booth will also offer attendees the chance to review the latest reports from Epic research, which uses its Cosmos database to glean insights about patient populations.  

"We just published a report that answers the question of how likely you are to acquire COVID-19 from a hospital admission," said Dr. Jackie Gerhart, lead clinician for Epic Research, referencing a brief from Monday.  

"Prior to that, Cosmos data was used to expedite the decision to approve Moderna and J+J boosters and in the decision to [approve] vaccinations in 5- to 11-year-olds," she said.  


Epic Systems Corporation

Epic Systems Corporation

MyChart gives you access to your health information and a direct connection to your care team, with tools to help you actively participate in your care. Founded in a basement in 1979 with 1 ½ employees, Epic develops software to help people get well, help people stay well, and help future generations be healthier. The ways we strive to help patients and healthcare organizations grow.


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