How healthcare leaders are working to reduce costs, strengthen cybersecurity and support consumerism

During a session sponsored by Allscripts at Becker's Hospital Review 9th Annual CEO & CFO Roundtable in November, participants explored how healthcare organizations are leveraging technology to enhance operational sustainability. Unified technology platforms support healthcare consumerism. Artificial Intelligence is a fruitful area for research, but healthcare leaders feel the technology is far from mature. Although many healthcare organizations have adopted robotic process automation for revenue cycle tasks, healthcare applications based on true artificial intelligence aren't yet ready for primetime. To improve operational efficiency, healthcare organizations must carefully evaluate technology vendors.