Telehealth Use Increases Overall in 2021, But Growth Stabilizes

Telehealth Use Increases Overall in 2021, But Growth Stabilizes

Posted Nov 25, 2021 from

The CHIME Digital Health Most Wired survey found 26% of healthcare organizations reported a quarter or more of their patients have used telehealth, compared with only 7% in 2019.

This year, 26% of healthcare organizations – including acute care, ambulatory care and long-term or post-acute care facilities – reported a quarter or more of their patients had used telehealth. The CHIME survey found 80% of acute and ambulatory care organizations reported greater than 10% of their patients had used telemedicine services in the past year, while 68% of long-term care facilities reported telehealth use at that level. Though telehealth, virtual care and other digital health offerings were available before COVID-19, the pandemic pushed healthcare providers and patients to adopt these tools more rapidly.


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