Paving the Way: Creating a 360-View of the Member's Journey for Better Outcomes
May 31, 2023
The evolving landscape of health care and technology continues to bring greater opportunities to provide quality care and service. Payers are challenged with the complexities of managing vast amounts of data across multiple sources, rising expectations from members, and the need for enhanced engagement experiences. Learn how Microsoft and Nuance are paving the way. Attend this upcoming webinar to explore how payers and Pharmacy Benefit Managers (PBMs) are using artificial intelligence and the cloud to create a 360-view of members’ journey while realizing increased efficiencies and providing excellent member experiences.
Attendees Will Learn About
Improving the digital front door of the member experience with the power of AI and your customer service center
Connecting data across multiple sources and provide a 360-view of the member experience with Microsoft Cloud for health care payers
Boosting member satisfaction and optimizing health outcomes with personalized and proactive outreach
As healthcare emerges from COVID-19 disruptions, proactive organizations are using lessons learned to improve efficiency, increase capacity, enhance clinical effectiveness and reduce disparities in outcomes. Seattle Children's Hospital acted on a key area that is too often untapped: the treasure trove of data captured in the EHR. In this live webinar, you'll learn how Seattle Children's increased the value of its data and made it available to all clinicians via a self-service clinical management tool enabling clinical leaders to quickly and easily monitor, evaluate and adapt care across patients, treatments, teams and workflows.
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