Paving the Way: Creating a 360-View of the Member's Journey for Better Outcomes

Paving the Way: Creating a 360-View of the Member's Journey for Better Outcomes

 May 31, 2023 


The evolving landscape of health care and technology continues to bring greater opportunities to provide quality care and service. Payers are challenged with the complexities of managing vast amounts of data across multiple sources, rising expectations from members, and the need for enhanced engagement experiences. Learn how Microsoft and Nuance are paving the way. Attend this upcoming webinar to explore how payers and Pharmacy Benefit Managers (PBMs) are using artificial intelligence and the cloud to create a 360-view of members’ journey while realizing increased efficiencies and providing excellent member experiences.

Attendees Will Learn About

  • Improving the digital front door of the member experience with the power of AI and your customer service center
  • Connecting data across multiple sources and provide a 360-view of the member experience with Microsoft Cloud for health care payers
  • Boosting member satisfaction and optimizing health outcomes with personalized and proactive outreach

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