Unlocking Consumer Digital Health: How Health Systems Can Rethink Patient Engagement to Improve Outcomes and Experience
April 27, 2023
Today, more than half of patients would leave their provider for better virtual offerings. Patients are hungry for a better, more consumer-friendly healthcare experience – making hospitals increasingly vulnerable to leakage. With studies showing that a 5% increase in loyalty can lead to a 25% increase in profitability, it's time for hospitals to reframe patient engagement as a strategic imperative.
In this presentation, you’ll hear how OSF HealthCare developed a centralized, virtual healthcare model and leveraged digital engagement technology to significantly improve clinical outcomes and deliver a better patient and care team experience. More specifically, OSF will share how it achieved a 10% reduction in readmission rates for general hospital discharge patients matched by risk level. Join Brandi Clark, Vice President of Digital Care at OSF OnCall, Kara Roat, Digital Patient Care Manager at OSF OnCall, and Michael O’Neil, Founder and CEO of Get Well, as they discuss how OSF is unlocking consumer digital health to provide better care and improved outcomes to all.
The Star of the North Meeting is the Upper Midwest's premier dental conference. With networking opportunities, the latest technology and services, and continuing education customized to meet your needs, this meeting has it all! We will feature 3 days on continuing education, 2 days of exhibit hall, and lots of opportunities to network with dental colleagues. The Star of the North Meeting is open to dentists, dental residents, dental students, dental therapists, dental assistants, dental hygienists, dental office staff, lab technicians, and guests of dentists. We bring you the best clinicians and dental-related companies in the industry, providing the latest in cutting-edge techniques and information.
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