Published by
@ShahidNShah
@ShahidNShah
April 24, 2023
Online
Demystify the steps needed to improve the patient experience and ultimately improve your HCAHPS scores. Learn how patients’ perceptions of quality health care differs from health care professionals’ and how this should influence patient care. Demystify the steps needed to improve the patient experience and ultimately improve your HCAHPS scores. Learn how patients’ perceptions of quality health care differs from health care professionals’ and how this should influence patient care. Discuss best practices and current trends regarding cleanliness, and a quiet health care environment. Learn the importance of HCAHPS data, value versus volume-based reimbursement, and what changes your organization may need to implement to improve the patient experience, HCAHPS scores, and reimbursement.
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