Break through bottlenecks: How Sharp Memorial is improving ED workflows
March 16, 2023
For many years, emergency department overcrowding has been a persistent problem adversely affecting patients, hospitals and communities. The COVID-19 pandemic brought renewed attention to the issue and created a sense of urgency to address it. With hospital resources still strained and staff expected to do more with less, developing innovative care models that effectively use technology is key to mitigating ED bottlenecks and optimizing hospital operations. But what type of technology can actually help? Clinical communication and collaboration (CC&C) platforms enable care teams to communicate in real time and automate workflows that can help reduce ED crowding and wait times, leading to better patient experiences and improved outcomes. During this session, Jessica Carlson, clinical nursing support manager at San Diego-based Sharp Memorial Hospital, will share what platform has helped the hospital modernize its ED and inpatient workflows.
Key learning points:
Demonstrate the value of integrated clinical and IT shared governance in clinical transformation strategies
Illustrate workflow analysis and improvement for staff and provider communication with CC&C technology
Connect the use of technology with improved patient care outcomes and provider satisfaction
Health systems today are facing major challenges in achieving strategic growth and managing costs, while also providing the highest quality of care in as personalized a way as possible. As a result, many providers assume trade-offs will have to be made. Enhance patient experiences or lower costs? Invest in employee experiences or in technology advancements? The most successful organizations are navigating all of this, without making sacrifices. Join this discussion with executives from Nashville, Tenn.-based Lifepoint Health, West Orange, N.J.-based RWJBarnabas Health, Chattanooga, Tenn.-based Erlanger and more to learn how today's healthcare organizations are effectively balancing key priorities.
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