More patients, fewer log jams: How this cancer center seamlessly grew volumes by 33%

More patients, fewer log jams: How this cancer center seamlessly grew volumes by 33%

 February 21, 2023 


Dealing with growing patient demand, Kelsey-Seybold Cancer Center recognized the need to better utilize available infusion chairs, take advantage of morning and evening appointments, and create a clear, data-driven way to justify a significant operational expansion. See how the cancer center adopted new technology to unlock additional capacity and swiftly address these pain points all while planning for an 18,000-square-foot expansion slated to be completed this spring. 

Key results included:

  • Growing patient volume by 33 percent across all sites
  • Improving median chair utilization by 31 percent, better using morning and evening hours
  • Increasing patient hours by 36 percent across all sites, while consistently avoiding chair lock

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