@ShahidNShah
December 7, 2021
Online
With growing patient demand for easy-to-use digital services in healthcare, revenue cycle leaders have begun focusing on creating empowering consumer-focused experiences. These experiences leverage the latest in artificial intelligence and machine learning technology to create a seamless path for patients across the revenue cycle, informing their engagement strategies, financial offerings and self-service capabilities. Looking to deliver their patients a more consumer-friendly approach, OSF Healthcare set out to improve its financial experience by capitalizing on these new advancements.
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