How to eliminate the disconnect between patient expectations and reality
June
10

How to eliminate the disconnect between patient expectations and reality

 June 10, 2021 

It is an online event.


We all know the healthcare experience is more consumer-focused than ever. But what exactly are consumers looking for, and how are they making choices about their care? A survey in the 2021 Healthcare Reputation Report uncovered some of the most important factors consumers consider when choosing a healthcare provider. Unfortunately, this research also identified a huge disconnect between what healthcare consumers want and what health systems are delivering.

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