12th Annual Health Plan Consumer Experience and Retention Summit
September
24

12th Annual Health Plan Consumer Experience and Retention Summit

 September 24 to September 25, 2020 

Boston, MA


The 12th Annual Health Plan Consumer Experience and Retention Track brings health plans together to discuss how they are retaining members through the success of their consumer experience.We have assembled the top experts to speak on creating meaningful experiences, making consumers feel special, providing transparency, integrating the latest technology, humanizing communications, educating members, listening to consumer voices, and aligning all departments on the importance of experience. Health Plans understand why consumer experience is necessary and this conference will provide them with the how, presented by nationally recognized health care executives.

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