Hospital Systems Need to Develop Next-Generation Ecosystems for Care

The coronavirus pandemic has forced most industries to reimagine their business models. For Minnesota's health care systems, the necessity of implementing new models of care has accelerated change, and these changes are now transforming them into business ecosystems.

Ecosystems are a set of disparate initiatives combined to deliver consistent value to the customer.

Disney is a prominent example that uses its multichannel brand with theme parks, movies, streaming, cruises, toys, apparel and games to consistently deliver a high-quality product. The transformation of health systems to ecosystems can be a model for any business as they contain three key strategies.

While challenges remain in the shift to health care ecosystems, the symbol of health care is moving from the stethoscope to the smartphone. Health ecosystems are the vehicle for the next generation of health systems, and they will be providing Minnesotans with increased convenience, engagement and long-term health.