@ShahidNShah
The increasing adoption of digital technologies in operations has stimulated growing academic interest in their potential to enhance organizational sustainability. Nevertheless, prior research remains fragmented across technological, operational, and sustainability perspectives, limiting the development of an integrated understanding of how digitalization strategically enables sustainable operations.
Digital technologies like AI, big data, IoT, and blockchain are increasingly used in operations to improve sustainability through efficiency, resource optimization, transparency, and resilience.
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