AI-Powered Healthcare Innovations Driving 2025 Transformations

Many industries, including healthcare, are caught in the same balancing act: Leaders know AI can drive measurable operational efficiency in the near term and entirely new business models and revenue streams in the long term. At the same time, pursuing automation and efficiency at all costs threatens to undermine the human side of the customer experience. Given this dynamic, it’s no surprise that the healthcare leaders we speak to are laser-focused on getting their AI strategies right. They understand that, in the coming year, AI and data will be a throughline in all the major industry advancements, whether it’s building a better technology foundation for home health care, accelerating the claims process, enabling whole patient records, or pursuing alternative payment models. As we work with healthcare clients to advance their business strategies in the coming year, we expect much of our work to intersect with the following sea changes.