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Today’s health systems cannot wait for a disaster to strike before determining how to respond. They need to have in place a business continuity and disaster recovery plan that lays out both how the business will keep operating amid an incident and how it will recover any disrupted systems.With intensifying threats such as natural disasters, power outages and cyberattacks, the need for BCDR plans has grown even more urgent. As a risk mitigation strategy, a BCDR plan “ensures that mission-critical services can withstand and recover from disruptions,” says John Doyle, global CTO for healthcare and life sciences at Microsoft.For organizations undergoing digital transformation, BCDR plans must be baked into the modernization strategy from the start, Doyle says. “BCDR plans shouldn’t be an afterthought. They should be foundational to a digital transformation strategy.”
Healthcare organizations must proactively create their BCDR plans before a disaster hits. That starts with a business impact analysis that identifies the most critical business functions and their potential vulnerabilities, as well as the impacts of downtime.A business continuity plan should specify which procedures would enable the business to continue to function during downtime — even at reduced capacity — until systems are brought back up. This might involve temporarily switching to manual processes or alternative systems.
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The healthcare workforce operates in perpetual motion. Nurses rotate between shifts and departments, contractors cycle through short-term assignments, and clinical roles are constantly evolving. This …
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