AI Support in the Patient Care Journey

AI Support in the Patient Care Journey

Delivering proactive, personalized healthcare at scale has long been an elusive goal, but advances in artificial intelligence are pushing long-standing objectives forward. Providers are leveraging AI throughout the care journey and, in the process, tackling three priorities: easing clinical workloads, elevating the patient experience and improving health outcomes.As providers select or develop their own AI tools, it’s essential to consider existing workflows and user experiences, says Houston Methodist Chief Digital Health Officer Dr. Sarah Pletcher: “Understanding the solution and then digging in to see how it is delivered to stakeholders is critical. Take into consideration details such as integration, clicks, experience and visualization.”

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In 2023, Northwell Health introduced iNAV, an AI tool developed by three physicians to analyze MRIs and CT scans for cancer. iNAV looks at scans that patients obtain for other health reasons, presenting a chance to detect cancers much earlier. When the tool flags an issue, a multidisciplinary team reviews the findings, enabling care navigators to expedite biopsies.



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