AI in Medical Billing and Coding: Reducing Errors and Alleviating Staff Burnout

Artificial intelligence is helping healthcare billing and coding teams improve billing accuracy and reduce the time it takes to answer patient questions.Accurate coding is critical to healthcare systems and their revenue cycle management. Yet, the complex and time-draining task of coding too often leads to errors, denied claims and inefficient care. Up to 80% of medical bills are estimated to contain errors, and 42% of claim denials result from coding issues.Historically, overburdened and under-resourced billing and coding teams have had to manually navigate a complex morass of codes. The standard coding system — the International Classification of Diseases, 10th Revision, Clinical Modification (ICD-10-CM) — includes about 70,000 codes, with hundreds added, deleted or revised each year.