ROI Measurement in Digital Healthcare Innovation
The digital transformation of healthcare is being fueled by the increase in novel and greatly appealing digital experiences from e-commerce sites. The shift noticed in patients that are now paying more money out of their pocket for their care is another factor contributing to the transformation.
The main reason for the massive gap is the high-cost of digital transformation. Organizations question the ROI of their digital initiatives, not only because of the high costs but also due to the difficulties surrounding the definition and measure of value.
The healthcare industry is getting a digital makeover and it is being fueled by the rise of consumerism in the industry, and the shift towards a value-based service model. In a sector worth trillions of dollars where digital investment costs are so high, quantifying ROI is crucial.