Wise Hospice Options uses AI to reduce e-prescribe time from 20 seconds to 2

As a health IT company, Wise Hospice Options integrates with many different systems, particularly electronic health records. The company has integrated with more than 15 EHRs throughout the 21 years it has operated. The only constant it has found is that each system has its own standard and way of doing things.In hospice care, Health Level 7 and Fast Healthcare Interoperability Resources specification standards are not tightly followed, and fields may be used in different ways by the different EHRs. When the company started implementing e-prescribing in its system in 2013, these differences became apparent very quickly.Each system sends different levels of detail with identifiers from different drug compendia.

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The way Wise built the process and data flow allows for the AI to be used without any additional user entry or intervention. It is a tool in the background that enhances the data received from the EHR to make it more compatible with the e-prescribing system.In Wise Hospice Options' initial pre-live test batches of medication and allergy data, it saw the AI codify 92% of medications, fully parse 80% of sigs and codify 95% of allergies. The company did not expect 100% for any of these categories as there are instances that are complex or custom and need specific attention. For medications, there are compounds that will not easily translate or items that might be entered as a medication that do not have a codified identifier, like oxygen.


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