Mass General Brigham CMIO on AI: 'Exciting, But a Little Anxiety-Provoking'

Mass General Brigham CMIO on AI: 'Exciting, But a Little Anxiety-Provoking'

Dr. Rebecca Mishuris, Chief Medical Information Officer at Mass General Brigham, discusses the organization's use of artificial intelligence (AI) in healthcare. She emphasizes the need for responsible AI deployment, highlighting principles such as privacy, security, transparency, and fairness. Dr. Mishuris explains how generative AI, including ambient AI for documentation and large language models for drafting replies to patient messages, can alleviate administrative burdens on care teams, addressing clinician burnout and staffing shortages. The organization is also collaborating with Epic to use AI in summarizing patient charts based on different clinical contexts. These AI applications aim to enhance efficiency, reduce workload, and ultimately improve patient care.

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Dr. Rebecca Mishuris, CMIO at Mass General Brigham, emphasizes responsible AI use in healthcare, focusing on principles like transparency and fairness. The organization employs generative AI, including ambient technology for documentation and large language models for patient message replies, aiming to alleviate administrative tasks, combat clinician burnout, and mitigate staffing shortages. Collaborating with Epic, they use AI to summarize patient charts, streamlining information for different care contexts. These applications enhance efficiency, reduce workload, and hold promise for transforming clinical care delivery.


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