Telehealth: Innovations in Health Technology

The AAMC has been supporting health systems in implementing eConsults (asynchronous communication between primary care providers and specialists) and improving communication and coordination at the point of referral since 2014. Initially launched at five academic health systems through a Center for Medicare and Medicaid Innovation (CMMI) Health Care Innovation Award, Project CORE has now expanded to over 55 health systems and children’s hospitals, better serving the needs of collective primary care populations totaling over 4 million patients. The model has been shown to improve timely access to specialty input, yield positive patient and provider experience, reduce no-show rates and leakage rates, improve comprehensiveness in primary care, and improve coordination of care between PCPs and specialists.