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User-Centered Design Process of an mHealth App for Health Professionals
User-centered design processes are infrequently employed and not fully explored for building mobile health (mHealth) apps that are particularly targeted to health professionals as end users. The authors have used a user-centered design–based approach to build an mHealth app for health professionals, tasked to deliver medical laboratory-related information on a daily basis.
Medigy Insights
A user-centered design approach—where doctors and nurses actively participate in app development—significantly improves usability, workflow fit, and real-world adoption of mobile health tools. For U.S. healthcare organizations, involving clinicians early in mHealth design can reduce technology resistance and create apps that genuinely improve clinical efficiency and decision-making.
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