Managing Editor
@ShahidNShah
@ShahidNShah
The Three Principles Every Healthcare Leader Should Be Following
Leveraging AI and emerging technologies requires a steadfast commitment to a focus on the bottom line: deliver care efficiently and effectively. We must not embrace technology for technology’s sake; instead, we should measure the benefits of groundbreaking new systems through their ability to augment and assist healthcare professionals, to free up resources to ensure that expert care is targeted to the people who need it most. So often, technology is presented as the solution to all challenges. It’s not. But it can elevate care efficiency.Competition is nothing new in the healthcare industry, and healthy competition often drives innovation. But with the entry of Google, Amazon, and others into the field, too often the discussion of increasingly fragmented care systems is presented as a zero-sum game: Their success comes at the expense of traditional healthcare providers.
Medigy Insights
I’m frequently surprised at the metrics some healthcare organizations use to measure progress. Patient satisfaction. Length of stay. Bed occupancy rate. Cost per patient. Each of these is important to assess, but in the end, there’s one central metric that matters: improving patient outcomes. Today’s healthcare environment is too often focused on sick care rather than well care. ERs should never be a patient’s first line of defense. We should identify pathways that provide basic, comprehensive, and skilled primary care to everyone who needs it—and make those pathways easy for patients to navigate.
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