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The Case For Human-Centered AI In Home-Based Care
In home-based care, human connection is the foundation of every service delivered. But caregivers, the heart of this industry, are increasingly overwhelmed by administrative burden, workforce shortages and inefficient systems. While artificial intelligence (AI) holds massive potential, the question we need to ask isn’t just what AI can do but whom it should serve.
To drive real value in this sector, AI must be human-centered. That means empowering caregivers, not replacing them. It means building tools that are responsive and intelligent—tools that support decision-making, reduce friction and return time to care.
Medigy Insights
Human-centered AI in home-based care empowers caregivers by reducing administrative burdens and enhancing care coordination. By focusing on tools that support rather than replace staff, AI enables more personal, efficient, and scalable care delivery.
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